author archive: amy-zalman

Let’s Celebrate the 2nd Anniversary of “A National Strategic Narrative”

This has been a tough spring for national cohesion in the United States. Automatic federal spending cuts called sequestration kicked in after Congress failed to agree on how to manage the federal budget. The Senate voted down a bill that would expand background checks for gun purchasers, despite strong support around the country.  And bombings at the Boston Marathon committed by young men hovering between foreign identity and American citizenship confused any clear idea of American identity.

This makes it a good time to mark the two year anniversary of A National Strategic Narrative, published in April 2011 by aNational Strategic Narrativeuthors Captain Wayne Porter, USN and Col Mark Mykleby, USMC under the pseudonym Mr. Y.

The document grabbed the attention of politicians and pundits here in the United States, and foreign ministers in Europe and the Middle East. Perhaps most important, it garnered attention from everyday citizens for proposing a reinvigorated American identity and role in the world.

In this new story, national security and prosperity are achieved by embracing, rather than fearing of seeking to dominate, the open, dynamic and connected international world of today. As the authors suggested in the document:

It is time for America to refocus our national interests and principles through a long lens on the global environment of tomorrow. It is time to move beyond a strategy of containment to a strategy of sustainment (sustainability); from an emphasis on power and control to an emphasis on strength and influence; from a defensive posture of exclusion to a proactive posture of engagement.

Earlier this spring, I had the opportunity to speak with Wayne, who is the Chair of Systemic Strategy and Complexity at the Naval Postgraduate School in Monterey, California. I asked him how the narrative has progressed, in his view, since in the two years since its publication and why he thought it sparked such a strong response: “Because,” Wayne told me, it was “an opportunity for Americans to understand who we are and open a dialogue and let their representatives know what they think.”’

And Americans took that opportunity: Betty Sproule was inspired when she heard of the dialogue, to sponsor a website dedicated to the site, National Strategic Narrative. That website is still going strong. Teachers taught it, community groups discussed it. Iraq veteran and international relations student Owen Casas was so persuaded by the Narrative’s message that he created a booklet out of it and hand delivered it to all 100 U.S. Senators at the US Capitol. The U.S. Department of Education referenced it in its own first-ever, fully articulated international strategy, Succeeding Globally Through International Education and Engagement. That strategy argued that an educated and engaged citizenry is a cornerstone of a strong democracy.

I was intrigued that a narrative about the future of the United States also found its way into the hands of those such as former UK Foreign Secretary David Millband,

“The message isn’t just about America,” Wayne told me:

Every audience I have had an opportunity to address, even if they ask me questions about the United States like, “Why would anyone want to follow your lead anymore,” I respond, ‘If not us, then who?’ –to be honest—and second of all, they could learn from all of the trials and lessons we [the United States] have learned from creating a model of economic growth that is now being emulated by the world that is no longer sustainable.

The United States designed that [model] at a time when we were little mindful about the finiteness of resources, or a population explosion in the next hundred years. So now all of the countries who want to raise their their middle class, they’re all pursuing the model and they are doing it effectively, but it is completely unsustainable, and they are doing it at all of our risk. The planet can’t sustain that model of growth.

In other words, the United States could lead by being humble about what it has learned. “Yes,” Porter says, “My sense is if we could design the first one, why can ‘t we design the second?”

Two years later, would he change anything in the Narrative?

Nope. “ We crafted it very carefully … it captures honestly what Puck (Mykleby) and I decided needed to be said, that was the primary thing. While we were writing I’d call my wife every day and she told me ‘Americans will understand that.’ That was my sanity check…”

The National Strategic Narrative can be found online at: the National Strategic Narrative website or via the Wilson Center, the think tank that published it. It’s a terrific read and a serious provocation at a challenging moment. It offers a vision of cohesion through the practical expression of shared values:

We must seize the opportunity to be a model of stability, a model of the values we cherish for the rest of the world to emulate. And we must ensure that our domestic policies are aligned with our foreign policies. Our own “smart growth” can serve as the exportable model of “smart power.” Because, truthfully, it is in our interest to see the rest of the world prosper and the world market thrive, just as it is in our interest to see our neighbors prosper and our own urban centers and rural communities come back to life.

Posted in: Books & Films, Decision making, Intercultural Communication, International Politics, National Security, Politics and Policy, Strategic Communication, Strategic Leadership Tags: , , , , , , , , , , ,

Post-Boston: A More Effective Battle of Ideas (Part II)

Boston MarathonReprinted from The Globalist,  April 24, 2013

 Instead of getting sucked into heat-of-the-moment reactions to Boston, let’s base our responses on a more stable paradigm of contemporary global terrorism. To fight a battle of ideas successfully, one must first show what one is going up against. Amy Zalman makes the case that there are three distinct trends in terrorism — Hybrid, Multi-motivational and Narrative Terrorism.

This paradigm is evolving, but several trends are coming into view and are likely to deepen in the future:

  •    Hybrid terrorism:

In traditional categorization of terrorists, there are “lone wolves” who are unconnected to any organized group and those who are members of organizations.

Today, a hybrid type appears to be evolving: someone who works without full organizational support or direction, but who is not working in total isolation from others. Continue reading

Posted in: Crisis Management, Intercultural Communication, International Politics, News and Journalism, Political Analysis, Politics and Policy, Strategic Leadership, War and Violent Conflict Tags: , , , , , , , , ,

Post-Boston: Keep Calm and Think Clearly (Part 1)

Boston Marathon

Reprinted from The Globalist, April 23, 2013

The Boston Marathon bombings provide an opportunity for the United States to consider how to combat extremist ideas more effectively than it did a decade ago. But this is not the time to let fear and uncertainty drive us into misguided and — as importantly — ineffective forms of countering violent extremism.

Warning: Prominent policy makers are already making demands to disinter the discredited concepts of the Global War on Terror. Options presented range from designating the bombers enemy combatants to calling for sweeping surveillance of majority Muslim communities.

The motivations that led Tamerlan and Dzhokar Tsarnaev to set off lethal bombs at the Boston Marathon last week may not yet be clear. But the characteristics of that event already tell us a substantial amount about the direction of 21st century terrorism — and how we might combat it with increasing effectiveness. Continue reading

Posted in: Crisis Management, Decision making, Intercultural Communication, International Politics, National Security, Political Analysis, Politics and Policy, War and Violent Conflict Tags: , , , , , , , ,

Resilience Narratives Key to Resilient Systems

The 2013 World Economic Forum Conference that began today in Davos is dedicated this year to resilient dynamism. As Arianna Huffington noted earlier in the day, the key concept that gives rise to the need for resilience is our global interconnectedness. Quoting Rockefeller Foundation President Judith Rodin, she cites five attributes that resilient systems characteristically share:

  •  Spare capacity
  • Flexibility — the ability to change, evolve, and adapt in the face of disaster.
  • Limited or “safe” failure, which prevents failures from rippling across systems.
  • Rapid rebound — the capacity to reestablish function and avoid long-term disruptions.
  • Constant learning, with robust feedback loops.

Huffington adds a sixth, “the will to want to be resilient.”

To that list, I feel we must add a seventh requirement for the present and future, Resilience Narratives: stories that will help disparate and potentially adversarial players see themselves as active participants in collaborative futures. Continue reading

Posted in: Conferences, Crisis Management, Decision making, Intercultural Communication, International Politics, Politics and Policy, Strategic Communication, Strategic Leadership Tags: , , , , , , , , , ,

The Need for a New Story: Faizullah Jan Compares Narratives of the U.S. Drone War in Waziristan

The narratives told in Pakistan and by international organizations about the secret U.S. drone war in Waziristan are so confused that “the people who are caught in the crosshairs of the war have lost their voice and their story to tell.” In this guest blog, reprinted from Dawn.com, Jan explains the issues.

Reprinted from Dawn.com

January 5, 2013 by Faizullah Jan

THERE are competing narratives about the US’s drone war in the Waziristan area, a bastion of militants. These narratives have so far failed to gain traction in the public, inside Pakistan and elsewhere.

The Pakistani narrative goes like this: the drone attacks are a violation of our national sovereignty. They kill innocent people, including women and children, as collateral damage and hence incite suicide attacks across the country in a cycle of reprisal and retaliation, thus killing more Pakistanis, which again includes women and children.

In short, suicide attacks on public places like markets — and even mosques and shrines — are provoked by drone attacks. If there are no drone attacks, there will be no suicide attacks in cities and towns.

The US has yet to publicly acknowledge that the CIA is remotely conducting, with joysticks, a deadly war in North Waziristan, Afghanistan and Yemen. But still, the dominant narrative in the US is that drones are a ‘surgically precise and effective tool’ that ‘take out’ only terrorists with ‘minimal collateral impact’, and thus make the US safer.

The diction of this narrative is tempting: deadly weapons are sanitised by clothing them in non-lethal, curative medical terms. As if all this happens in a hospital’s operation theatre while treating a patient to save his life.

The drone war itself and the narrative of the US are challenged by another narrative, which is spearheaded by international organisations like Reprieve, a UK-based advocacy group, The Bureau of Investigative Journalism, an independent journalist organisation in England, and a recent study conducted jointly by Stanford Law School and NYU School of Law.

They argue that the US does not acknowledge civilian deaths and injuries caused by drone strikes; they harm the daily lives of ordinary people beyond death and physical injury and that this secret war may set dangerous precedents for others to flout the rule of law and international legal protections. Continue reading

Posted in: Guest posts, Intercultural Communication, International Politics, National Security, News and Journalism, Political Analysis Tags: , , , ,

Narrative for Survival: My Grandmother’s Story

Stories can save lives. In One Thousand and One Nights, Sheherezade uses her storytelling talents to end King Shahrayr’s plot to punish his unfaithful wife by punishing all of the women of his kingdom.  Having put to death the unfaithful Queen herself, the King embarks on a plan to marry a virgin of the Kingdom each night, and to have each killed at dawn.  That is, until he marries Sheherezade, who spends her wedding night narrating to the King a most exciting and suspenseful tale. So exciting that the King puts off her death to hear how the story continues. And so their story continues for a thousand and one nights, after which the King abandons his goal to punish women, and marries Sheherezade.

My grandmother may not have had a thousand stories, but she had at least one, and telling it to an American Consul in 1939 saved her life and that of her husband and baby, when it permitted her to leave warring Europe on one of the last ships to cross the Atlantic. I had the opportunity to tell it at a local TedX event earlier this year, and was delighted when TEDx organizers chose it as one of their favorites.  I’d love to hear about other stories that have saved lives, if you have one you’d like to share.

Posted in: Books & Films, Intercultural Communication, International Politics, Narrative forms, Politics and Policy, Popular Culture, War and Violent Conflict Tags: , , , , , , , , , ,

Intertextuality for Strategic Communication

The Power of Reference, Allusion and Quotation in Communication

Two recent films, Skyfall and Anna Karenina, are made more intensely meaningful by their intentional intertextuality–their incorporation of previous iterations and interpretations of the story they are themselves telling.  Both offer insights into the ways communicators can benefit from the same kind of internal referentiality.

The Concept of Intertextuality

Literary and linguistic theorists began to work with the concept of intertextuality in the mid-1960s, when theorist Julia Kristeva coined the term.  Scholarly definitions have proliferated and grown increasingly technical in the intervening half century. For our purposes, the following definition works just fine: Intertextuality means that texts – novels, paintings, films, but also tax codes and thank you letters –gain meaning not through their reference to an external reality, but by their reference to pre-existing other texts. Intertextuality is not a choice, but rather an inevitable by- product of creating, because we are always creating into already existing histories, discourses and ways of interpreting. These existing frames have already partly shaped what we will produce and how it will be recieved. An author or an artist may intend to give us something original, but they can’t, fully.  We readers,  in turn, never have direct access to a work, but can only get at it by making our way through its prior iterations and interpretations.

James Bond and Anna Karenina are among the most iconic popular texts in modern Western culture. The James Bond series, which is the longest-running film series in history, has given us the rules by which we define spy thrillers. Anna Karenina is no longer only the Leo Tolstoy novel, but also the dozens of derivative films, ballets, operas and musicals that have been created since the late 19th century.

Both are completely enmeshed in our everyday language — we think things about ourselves through the mesh of their expressions:“Bond, James Bond,” and “Shaken, not stirred,”are shorthand invocations of suave masculinity. “All happy families are alike, but each unhappy family is unhappy in its own way,” has become a catch-all syntax for describing the singularity of just about anything, including in statistics, where the “Anna Karenina principle” is applied to ecological and economic puzzles.

Semiotics professor Daniel Chandler explains the implications of intertextuality: Continue reading

Posted in: Books & Films, Intercultural Communication, Marketing & Branding, Narrative forms, Popular Culture, Public Relations, Strategic Communication Tags: , , , , , , ,

A Presidential Campaign, but No Presidential or National Narrative

A presidential campaign is an exercise in storytelling. Each candidate is always seeking to tell the most compelling story of the nation, one that both reflects who we think we are and projects into the future the kind of nation we’d like to be.   The very occasion of campaign, with its promise of renewal, should be a strong backdrop for the symbols, themes, images and practices that tie past and future of a nation together.

This year, both Romney and Obama have struggled to find their foothold in a narrative that works. As the near tie in popularity makes clear, neither has a mandate, and neither has told a story with a powerful sense of forward momentum.

In this, the candidates of 2012 continue what is fast becoming a tradition of deadlocked races, as we approach the fourth election in a row that will essentially be a tie.  In other words, the United States is about to enter its second decade of wishy-washy elections whose outcomes do not reflect a national sense of its own identity or story. In 2000, Al Gore and George W. Bush received almost exactly the same number of votes. In 2004, Bush and Kerry were within 2 percentage points of each other in the popular vote.  And in 2008, although Obama won 52.9%  of the popular vote,  that is hardly what you would call a landslide victory (McCain won 45.7%).

This year, although Obama has offered that the election is a choice between “two fundamentally different visions of America,” both his own and Romney’s have devolved to claims of hermeneutic victory on various  statistical measures of national health, like employment statistics.   Metrics, while useful for macro-level diagnosis, can be almost meaningless when it comes to individuals, and it is likely that we will gauge their truth by comparing them with our personal experiences. Macro-level measurements may support a story, but they are a terrible wholesale substitute, in the same way that a power point presentation might summarize, but could hardly do justice to a good novel or a film.

We blame candidates for their failures to either catch the spirit of the nation or tell a good story.  Obama, say some, has lost his talismanic storytelling gifts.  .  Romney was never credited with storytelling skills in the first place.

But where are we, of We the People, in the making of this national story?

Narratives are not one-way affairs.  All stories are mutually constructed.  They never belong fully to the one who tells, or the one who listens, but arise in the space between the two.  A great story is elastic and porous, and permits its listeners the opportunity to find in it a place where they feel at home.  A great storyteller tells nothing from whole cloth but rather speaks from the fabric of their moment, and of the broader tapestry of history, culture and language into which it is woven.

We, the voters, are as much writers of the national story as our political leadership.  From this vantage, over a decade of indeterminate elections looks less like only a failure of a strong leader to help us find ourselves, but also like a form of comprehensive confusion.  We are being offered impoverished visions, but we are also living in a moment of tectonic social, economic and–as we learned from Hurricane Sandy–climatic shifts.

Our American story may take some time to catch up. No one has figured out how to get from our founding narratives to the next chapter of this country in a productive way.  There is clear empirical evidence that the economic mobility that once defined American democracy no longer does. Yet many of us cling to it because it defines our political identity, and it offers a hopeful story.  The shifts in power underfoot in the world, not only between nations, but between nations, corporations, global governance institutions and NGOs, to name a few, is so profound as to make the argument about whether the United States is on the rise or in decline irrelevant.  Yet both Romney and Obama use this framework to explain their respective visions.  The terms of power and international relations are changing. So should the framework within which the American role in the world is discussed. We don’t have the words for a new story about this role, though.

The Distributed National Narrative

The American story of one nation, indivisible, with liberty and justice for all has historically offered citizens the opportunity to live a miniature version of that unified story.  One possible future alternative form of collective narrative would recognize the fact that we each may have different experiences of that promise, and that our experiences are a partial piece in a larger narrative mosaic, rather than a microcosm of a unified whole. The socially and technologically networked world lends itself to this kind of “distributed” narrative.  As scholar Jill Walker has explained:

Distributed narratives are stories that aren’t self-contained. They’re stories that can’t be experienced in a single session or in a single space. They’re stories that cross over into our daily lives, becoming as ubiquitous as the network that fosters them.

The era of the self-contained national narrative may have come to an end.  One possible American future could tell a a new version of diversity, not only of ethnicity and identity, but of political experience. Our current stories of diversity explain a nation of people from different places who ultimately come to share and live the same aspirational dream. Our future story may be of how the same political or economic forces generate a variety of experiences. It will be the job of our political leaders to help us understand this diversity of experience, to harmonize where possible, and to nourish a healthy diversity that lives up to the ideals that root the country.  An honest future narrative would be built from a reality that many experience as a moment  fragmentation and uncertainty, rather than pasting over it with false unities.

Posted in: Narrative forms, Political Analysis, Politics and Policy, Strategic Leadership Tags: , , , , , , ,

Narrative Believability Trumps Probability in Decision Making

We may be better at telling the story behind a bet than the probable roll of the dice

We are not statisticians by nature, but storytellers.  Why don’t we make better use of that insight in our effort to predict and understand complex problems?

British economist John Kay presented the following problem in a recent Financial Times column When Storytelling Leads to Unhappy Endings:

Linda is single, outspoken and deeply engaged with social issues. Which of the following is more likely? That Linda is a bank manager or that Linda is a bank manager who is an active feminist?

If you chose the second answer you are in good company. Most of us do. Sadly, we’re wrong. Kay explains:

Many people say that the second option is more likely. Yet, the standard response goes, this cannot be. The rules of probability tell us the probability that both A and B are true cannot exceed the probability that either A or B is true. It is less likely that someone is a female Jamaican Olympic gold medalist than that a person is female, or that a person is Jamaican, or that a person is a gold medalist. Yet even people trained in probability make a mistake with the Linda problem.  Or is it a mistake? Little introspection is required to understand what is going on. Respondents do not interpret the question as one about probability. They think it is a question about believability.

Believability, as Kay explains further, is narrative’s emblem.  In the face of the messy, multi-faceted and open-ended situations that confront us, we humans tend to produce “simplifying narratives” that help make sense of events in a way we find believable, based on our personal, cultural and historical predispositions. Continue reading

Posted in: Crisis Management, Decision making, Narrative and Cognition, Narrative Research Tags: , , , , , , , , ,

How Power Works in the 21st Century

We live in stories.  That is, we are always in the process of trying to make sense of what is happening to us and around us.  That process drives us – to vote, to go into the street and fight for a nation, to make changes in how we consume, or to do none of the above.

Political leadership that understands that stories, perceptions, values, ideas, culture are present wherever there is human activity have a powerful tool for understanding what drives both change and apathy.

There is no name more firmly associated with linking political power and values and ideas than that of Joseph Nye. He coined the term soft power, which is power that stems from the intangible sources such as “institutions, ideas, values, culture …” as he explains in The Future of Power. 

Earlier this week, The Globalist published my article, How Power Really Works in the 21st Century: Beyond Soft, Hard and Smart. In it, I explain how, in a networked, information driven age, the power of symbols and ideas is always an important part of the strategic landscape. Nye’s insight that culture, ideas, perceptions, stories has been deeply assimilated into strategic thinking—a great tribute to him. But the insight has outgrown the categories that once described them. Continue reading

Posted in: Crisis Management, Decision making, International Politics, National Security, Political Analysis, Politics and Policy, Public Diplomacy, Strategic Leadership, War and Violent Conflict Tags: , , , , , , , , ,